Privacy Policy

Last updated: August 25, 2025

1. Introduction

Echo Binder ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to English pub culture experiences and education.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Subscription preferences and newsletter sign-ups
  • Communication records when you contact us
  • Feedback and survey responses

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referring website information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through our cookie consent banner and browser settings.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and improve our services and website functionality
  • To send newsletters and updates about English pub culture
  • To respond to your inquiries and provide customer support
  • To analyze website usage and improve user experience
  • To comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety, or that of others
  • In connection with a business transfer or acquisition
  • With service providers who assist in our operations (under strict confidentiality agreements)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and employee training
  • Secure hosting and backup systems

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your data to another service provider
  • Opt-out: Unsubscribe from marketing communications at any time

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Newsletter subscriptions and contact information are retained until you opt-out or request deletion.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Echo Binder
17 Stoke Way, Birmingham B15 1EH, United Kingdom
Phone: +44 121 630 3226
Email: [email protected]

12. Legal Basis for Processing (EU/UK Residents)

For residents of the European Union and United Kingdom, our legal basis for processing your personal information includes:

  • Consent: When you provide explicit consent (e.g., newsletter subscriptions)
  • Legitimate Interest: For website analytics and service improvement
  • Contract Performance: To provide services you have requested
  • Legal Obligation: To comply with applicable laws and regulations
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